Shipping & Delivery
Carefully prepared, thoughtfully delivered
Every order from Formosa Rituals is prepared with care to ensure your tea arrives in excellent condition. From our premium packaging to the final shipping label, every detail reflects the quality of the tea inside.
Processing time
Orders are typically prepared and dispatched within 1–2 business days after payment has been received.
During product launches, holidays or periods of unusually high demand, processing may take slightly longer. If this happens, we will keep you informed.
Shipping destinations
We currently ship to:
- The Netherlands
- Belgium
- Germany
- Selected European countries
- United Kingdom
- United States
- Taiwan
Available destinations are shown automatically during checkout.
Estimated delivery times
Estimated delivery times after dispatch are:
- The Netherlands: 1–2 business days
- Belgium: 3–5 business days
- Germany: 3–5 business days
- Other European destinations: 5–10 business days
- United Kingdom: 5–8 business days
- United States: 7–14 business days
- Taiwan: 5–10 business days
Delivery times are estimates and may vary due to local carriers, customs procedures, holidays or other circumstances outside our control.
Shipping costs
Current shipping rates are:
-
The Netherlands: €5.95
Free shipping on orders of €60 or more. -
Belgium: €8.95
Free shipping on orders of €75 or more. -
Germany: €8.95
Free shipping on orders of €75 or more. - Other European destinations: €12.95
- United Kingdom: €14.95
- United States: €24.95
- Taiwan: €19.95
The exact shipping charge for your order will always be shown at checkout before payment.
Customs, duties and taxes
Orders shipped within the European Union are not normally subject to additional import duties upon delivery.
For orders shipped outside the European Union, local customs duties, import taxes or handling fees may apply. These charges are determined by the authorities in the destination country and, unless otherwise stated at checkout, are the responsibility of the recipient.
Order tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link where available.
Packaging
We take great care in preparing every order.
Our teas are packed to help preserve freshness, aroma and flavour throughout transport. Where practical, we aim to use packaging materials with a lower environmental impact.
Incorrect or damaged deliveries
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Please include your order number and, where possible, photographs of the parcel and products so we can resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping or delivery, please contact us at: