Privacy Policy
Last updated: July 2026
At Formosa Rituals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your data when you visit our website, purchase our products or otherwise interact with us.
Our online store is powered by Shopify, which enables us to securely provide our products and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Formosa Rituals is a premium tea brand based in the Netherlands.
For any privacy-related questions, please contact us:
Formosa Rituals
Email: hello@formosarituals.com
Website: www.formosarituals.com
Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
Order Information
- Products purchased
- Order history
- Returns and exchanges
- Payment status
Payment Information
Payments are securely processed by our payment providers.
Formosa Rituals does not store your full credit card or payment details.
Account Information
If you create an account, we may store:
- Login credentials
- Preferences
- Wishlist information
- Order history
Technical Information
When visiting our website we may automatically collect:
- IP address
- Browser information
- Device information
- Cookies
- Website usage
- Analytics information
How We Use Your Information
We use your information to:
- Process your orders
- Deliver your purchases
- Provide customer support
- Manage your account
- Improve our website and services
- Prevent fraud
- Maintain website security
- Comply with legal obligations
With your consent, we may also send you:
- Product launches
- First Release updates
- Journal articles
- Promotions
- News about Formosa Rituals
You may unsubscribe at any time.
Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyse website performance
- Improve customer experience
- Deliver relevant marketing (where permitted)
You may manage your cookie preferences through your browser or our cookie settings.
Sharing Your Information
We only share personal information where necessary to operate our business.
This may include:
- Shopify
- Payment providers
- Shipping partners
- Analytics providers
- Email marketing platforms
- Customer support services
- Legal authorities where required by law
We never sell your personal information.
Shopify
Our online store is powered by Shopify.
Shopify processes certain personal information in order to operate the website, process payments, manage orders and improve the shopping experience.
For more information, please refer to the Shopify Consumer Privacy Policy:
International Data Transfers
Some of our service providers operate internationally.
Where personal information is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented in accordance with applicable privacy legislation, including the use of Standard Contractual Clauses where required.
Data Security
We take appropriate technical and organisational measures to protect your personal information.
Although no online system can guarantee absolute security, we continuously work to safeguard your data.
Data Retention
We retain personal information only for as long as necessary to:
- fulfil your orders;
- comply with legal obligations;
- resolve disputes;
- enforce our agreements.
Your Rights
If you are located within the European Economic Area (EEA) or the United Kingdom, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Receive a copy of your personal data (data portability)
To exercise any of these rights, please contact:
Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised "Last updated" date.
Contact
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us.
Formosa Rituals